Salesforce authentication settings allow you to hide the LivePerson administrator login credentials (username and password) from other agents using your Salesforce account.
To hide the LivePerson login in Salesforce:
In Salesforce, click the LivePerson Configuration tab.
In the Authentication Settings area, select the Manual radio button.
NOTE: Hiding the LivePerson login credentials results in the following:
The password is displayed as asterisks (****) to other operators in Salesforce
The username is only used to retrieve chats via Salesforce. It becomes unavailable for operators in Salesforce
This setting does not require an additional LivePerson seat (license)
You can create a LivePerson user (in the Admin Console, under User Set Up > Operators) with appropriate chat export permissions. Name this new user Salesforce and use it for the Salesforce integration.