|Desktop Notifications are notifications that a browser displays on a user's desktop, regardless of the active program / app. LiveEngage uses Desktop Notifications to alert you when there's a new incoming chat, or when a new response is received from the client. |
This article describes how to enable, disable, and or restrict Desktop Notifications in your browsers.
LiveEngage Desktop Notifications for Incoming Chats
To enable Desktop Notifications:
Firefox Request to Enable LiveEngage Desktop Notifications
Safari Request to Enable LiveEngage Desktop Notifications
Once notification is enabled, you will receive LiveEngage Desktop Notifications for incoming chats as shown here:
To disable Desktop Notifications in Chrome:Follow the instructions in Chrome Help for Turn notifications on or off.
To disable Desktop Notifications in Firefox:
To disable Desktop Notifications in Safari:In the browser, navigate to Settings > Preferences > Safari > Notifications.
Modified on: Mon, 16 Oct, 2017 at 10:05 AM
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