When using a button from the new button library the text "Live Chat by LivePerson" is displayed under the button image
and disappears shortly thereafter. This is caused by the Star Rating feature. This article describes how to remove the
Star Rating feature to resolve this issue.


emptyStringNOTE: This content is not relevant for customers that use the LiveEngage platform.

To remove the Star Rating feature:

Override or modify the CSS class ‘lpEmtStarRating’ and ‘lpPoweredBy’ in your internal or external CSS Style Sheet.

For example:
<style type="text/css">
.lpPoweredBy { display:none;}
.lpEmtStarRating { display:none; }

Keywords: troubleshooting buton library