Introduction: 


Page Viewer gives you access to the source code of your site's web pages, which your visitors are currently browsing.
This allows you to see whether the custom variables are passing correctly.

Instructions:


To view the source code:
  1. From the Agent Console click on the visitor that you want to monitor
  2. Click  the Page Viewer tab

    Page viewer tab

  3. From the pages list select the page that you want to monitor

    select page from navigation

    The web page that the customer is browsing loads

  4. Right click on the web page and select Save Source

    save source code2

    The source code is saved in the LP_[Session#] file that is located under the following path: C:\Users\[USERNAME]\AppData\Local\LivePerson\HTMLFiles

  5. Open the LP_[Session#] file and investigate the source code