This article discusses the following topics:

  • Adding LivePerson Button Code and Monitor Code to an Existing Article
  • Adding LivePerson Button Code and Monitor Code to a Template (recommended)

NOTE: This content is not relevant for customers that use LP Chat over the LiveEngage platform.

You can add LivePerson codes to any customizable Joomla! element.

NOTE:  Ensure that the  codes for the LivePerson buttons and Monitor tags ready. You generate these codes in the LivePerson Admin Console under Account Set Up > Page Code Builder.

Adding LivePerson Button Code and Monitor Code to an Existing Article

  1. From the Joomla! menu bar, click Content > Article Manager.

    TOOLTIP

  2. In the list of articles, click the article where you want to add LivePerson codes.
  3. Click the HTMLbutton.

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  4. The HTML Source Editor window is displayed. Paste the LivePerson Button code anywhere in the code segment.

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  5. Paste the Monitor tag at the end of the code segment.
  6. Click Update. Your changes are saved. The LivePerson button appears in your Joomla! element.

Adding LivePerson Button Code and Monitor Code to a Template

  1. In the Joomla! menu bar, click Extensions > Template Manager.

    TOOLTIP

  2. In the Template Name column, click the template to be edited.
  3. Click the Edit HTMLbutton.

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  4. In the Template HTML Editor, paste the Chat button code anywhere in the code segment.
  5. Paste the Monitor tag at the end of the code segment, before the </body> tag.

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  6. Click Save. The monitor code and button are saved in your Joomla element.