The spell-check options available depend on which version of the Agent Console you use.


Agent Console version 9.X
 The spell checker includes several dictionaries:
  • English (US, UK and combined US/UK)
  • Danish
  • Dutch
  • Finnish
  • French
  • German
  • Italian
  • Portuguese (Brazil and Portugal)
  • Spanish (Spain)
  • Swedish
To select the language you would like to use, go to File > Preferences > Language

Agent Console version 8.X
The Operator Console uses US English by default, but other dictionaries are available:
  • Danish(ssceda.tlx)
  • Dutch(sscedu.tlx)
  • French - Canada(ssceca.tlx)
  • French - France(sscefr.tlx)
  • German(sscege.tlx)
  • Italian(ssceit.tlx)
  • Portuguese - Brazil(sscepb.tlx)
  • Portuguese - Iberia(sscepo.tlx)
  • Spanish(sscesp.tlx)
  • Swedish(sscesw.tlx)
  • UK English (sscebr.tlx)
The files are self-extracting. Once downloaded, click Open or Run the file to install the dictionary.In the Agent Console, select File > Settings > Spelling > Dictionaries > Add Dictionary to include the new dictionary. Select a .tlx file from the list.