The following procedure describes how to uninstall the LivePerson Agent Console from your Mac.


This article applies to:

LivePerson Agent Console
Version 9.x and later
Apple Mac OS-X
Version 10.4.x-10.6.x

Note: Before you start, quit the Agent Console. On your Mac’s dock, right-click the LivePerson icon and then select Quit.To uninstall the Agent Console:
  1. Open Finder and go to <Macintosh HD>\Users\<current user>.
  2. Delete the folder LivePerson.
  3. Go to <Macintosh HD>\Applications and delete the folder LivePerson/LivePerson x.x.
NOTE: If you have the LivePerson Agent Console version 9.x and later, delete the folder LivePersonAgent.
  1. Go to <Macintosh HD>\Applications\Utilities and double-click the folder Java Preferences.
  2. Select the Network tab.
  3. On the Network tab, click View Cache Files.
  4. Select any instances of LivePerson and click Remove Selected Items.
  5. To close the View Cache Files dialog box, click OK.
  6. Close all open dialog boxes.
The Agent Console software is removed from your computer.