Lesson 1: Setting Up the LivePerson Agent Console

The LivePerson Agent Console is the interface you use to communicate with your visitors via chat. In this course, you will learn how to configure the Agent Console, and how to customize your working environment to streamline your work.

1) Setting Your Preferences (video)
Personalize your working environment by defining the available settings, such as how your computer is connected to the Internet, the notification sounds, or...
Tue, 14 Nov, 2017 at 4:49 AM
2) Changing the Interface Language (video)
Choose the interface language and the language for spell checking, according to your skill and the visitors you serve. To view the video: Use ...
Tue, 14 Nov, 2017 at 3:56 AM
Additional Resources
See the following Knowledgebase articles: Agent Console Preferences Changing Agent Console's language Changing the spell-checker language in ...
Wed, 15 Nov, 2017 at 10:05 AM