Lesson 2: Platform

1) Agent Console Tutorial
Click here to view the video.
Sun, 19 Nov, 2017 at 4:32 AM
2) What it means to be a CCP
Wed, 15 Nov, 2017 at 5:11 AM
3) Understanding the CCP Data Bar
Please see attached PDF. 
Thu, 2 Nov, 2017 at 4:02 AM